Shipping Methods: We offer both domestic and international shipping at ALONGE.
Processing Time: Orders are typically processed and shipped within 2 to 3 days from the date of purchase. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Costs: Shipping costs are calculated based on our order, the shipping method selected, and your delivery address. You can view the shipping cost during the checkout process before completing your purchase. For International shipping a duty fee of Rs. 3,000/- INR will be added to your shipping charges.
Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
Delivery Time: Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes between 1 to 7 business days for domestic orders. International shipping typically takes between 2 to 3 weeks.
Delivery Attempts: Our shipping carriers will attempt delivery to the address provided. If no one is available to receive the package, a delivery attempt notice will be left, and you may need to arrange for re-delivery or pick up the package from a designated location.
Order Cancellations: Once an order has been processed and shipped, cancellations may not be possible. Please contact our customer support team for assistance with any order-related inquiries.
Shipping Holidays: Please be aware that shipping carriers may observe holidays, which could affect the processing and delivery of your order. We will do our best to notify you of any expected delays during these times.
Customer Support: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team. We're here to help!
